This policy explains what information we collect, why we collect it, and the choices you have. We keep data collection to the minimum needed to respond to enquiries and improve our website.
Who we are
CNC Shop Floor Private Limited, D-303, Udhna Udhyognagar Sangh Complex, Central Road, Nr. Surat National Co-op Bank, Udhana, Surat, Gujarat, India 394210. Email: info@cnc-shopfloor.com.
Information we collect
- Enquiry details you provide. When you submit the enquiry form or email us, we receive your name, company, email, country and the message and files you send.
- Usage data. With your consent, we use Google Analytics to understand how visitors use the site (for example pages viewed and approximate location). This data is aggregated and does not identify you personally.
Cookies
The site uses a small number of cookies. Analytics cookies are only set after you accept them in the cookie banner; if you decline, no analytics cookies are stored. A single cookie remembers your choice so we do not ask again. You can clear cookies at any time in your browser settings.
How we use your information
- To respond to your enquiry and prepare a quote.
- To communicate with you about your project.
- To improve our website and understand which content is useful.
Sharing
We do not sell your data. We use Google Analytics as a processor for website statistics. We may share details internally with our team to respond to your enquiry. We will disclose information only if required by law.
International transfers
We are based in India and serve customers worldwide. If you contact us from the EU/UK or elsewhere, your enquiry data is processed in India to respond to you.
Data retention
We keep enquiry correspondence only as long as needed to serve you and for our legitimate business records, then delete it.
Your rights
Depending on your location (including under the EU/UK GDPR), you may have the right to access, correct or delete the personal data we hold about you, and to withdraw consent for analytics. To exercise any of these, email info@cnc-shopfloor.com and we will respond.
Contact
Questions about this policy? Email info@cnc-shopfloor.com or call +91 97253 36833.
This policy is provided in good faith and may be updated from time to time; the current version always appears on this page. For binding legal advice specific to your jurisdiction, please consult a qualified professional.